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ORDER & RETURN POLICY

 

ORDER STATUS

Product availability is not guaranteed until order is processed.  Please allow 5-7 days for some orders to be processed.

SHIPPING 

All orders are shipped via USPS Priority Shipping. USPS has recently experienced delays in their shipping and Peppermint Palm is not responsible for any delays.  Tracking information will be provided upon shipment confirmation.

FINAL SALE.  NO RETURN OR EXCHANGES

Discounted items including promo codes beyond 20% are FINAL SALE with no returns or exchanges accepted.

 

Items not returned to us within 11 days of customer delivery date are FINAL SALE with no returns or exchanges accepted.   

 

ITEMS ELIGIBLE FOR RETURN OR STORE CREDIT

Product must be full price and in its original condition (never worn, washed, or altered) and have the original tags attached.  Swimwear MUST have all tags and hygienic liner intact.

 

REFUNDS/EXCHANGES

We will refund eligible items that are shipped back to us within 7 days of customer delivery date. 

 

STORE CREDIT

We will give store credit for eligible items that are shipped back to us within 8-10 days of customer delivery date. 

 

GIFTS WITH PURCHASE

Must be returned to receive a full refund if the difference between the items returned and items kept by the customer falls below the required spend level (excluding tax.)